Warranty and Documentation
This page centralizes all essential resources for Oxxius laser users: laser software download for Windows, user manuals available on request, and full warranty documentation. Whether you are setting up your laser for the first time or looking for support on an existing installation, everything you need is accessible here or through our dedicated support team.
Oxxius Laser Software Download
The Oxxius Laser software enables users to monitor and control one or several Oxxius laser units connected to a PC via RS-232 serial port or USB. It provides full access to laser parameters including power setting, modulation control, and status monitoring. The laser software download is compatible with Windows XP SP2 through Windows 11 (32-bit and 64-bit), and requires Microsoft .NET Framework 3.5.
Prerequisites
A serial port (RS-232) or a USB port (either via native USB protocol or virtualized serial communication) is required to use this application.
Oxxius Laser is compatible with the following operating systems:
- Windows 11,
- Windows 10,
- Windows 8 (32-bit and 64-bit),
- Windows 7 (32-bit and 64-bit),
- Windows Vista (32-bit and 64-bit),
- and Windows XP SP2 (32-bit only).
Microsoft .NET Framework 3.5 is also required. If it is not already installed on your system, you will be automatically prompted to download and install it.
User Manuals and Documentation for Oxxius Laser Products
User manuals are available upon request through our support team. Please contact us.
Oxxius Warranty: 24-Month Coverage
Oxxius Products
Oxxius’s 24-month laser warranty covers manufacturing defects and component failures under normal operating conditions. Fiber coupling, mechanical wear, contamination and mishandling are excluded.
Extended service contracts are available for laboratories and OEM integrators requiring longer coverage periods: contact your Oxxius Sales Representative for details.
LDI Products Warranty
Oxxius warrants the LDI light source will conform to published specifications and be free from defects in materials and workmanship under normal use and handling per the user manual for a period of 24 months from the date of shipment.
During the warranty period, Oxxius, at its discretion, will repair or replace the product, components, firmware, or software to restore the LDI’s performance according to the published performance specifications.
The warranty does not include:
- Damage from misuse, neglect, accident, misinstallation, or unauthorized alteration or repair
- Normal wear and tear of consumable components, including but not limited to optical fibers or liquid light guides
- Damage from improper use or use which does not conform to operation as described in the product’s manual
- Shipping and handling damage which occurs subsequent to customer receipt of product from Oxxius
- Discretionary firmware updates
Oxxius reserves the right to deny warranty repair or replacement of LDI units that appear to have been damaged by misuse or improper use. The warranty is voided when the safety interlocks are defeated and when covers other than the fiber access cover are removed.